Your private chief of staff

Life & money
admin, handled.

Everything you need to know is buried in your paperwork. Nobody has time to read it all.

Vaile does. It reads every document against the others, finds what would otherwise be missed, and deals with it, along with any other task you hand it. When something can’t be automated, a real assistant picks it up.

Your daily brief

Whatever needs you,
when it needs you.

Every bill, renewal and contract. All the small print and every date that matters. Vaile remembers it all.

When something needs you, Vaile flags it with everything you need to deal with it. No time? Hand it over and Vaile sorts it.

What needs you today, Sarah:3

Parking fine due today

Pay before it doubles to $240.

InfringementOpenHand it over

Your term deposit matures Friday

It rolls over at 3.2% for another 12 months unless you tell them otherwise. Opened 16 March 2026.

Term deposit, termsOpenHand it over

Your mum turns 72 next Thursday

Her usual tulips, same as last year?

Contacts, last orderOpenHand it over
Ask Vaile anything

Ask Vaile

The answer is in your
paperwork. Just ask.

Everything Vaile has read, it can tell you. Ask in your own words and the answer comes back quoted from your own documents, with the clause it came from.

YouIs the Japan trip covered by my credit card’s travel insurance?

VaileYour card’s terms: cover applies when “at least $500 of prepaid travel costs are charged to this card”.Your booking: the flights were paid from your everyday bank account.Card terms · Flight confirmation

Task Management

All the small things,
handled with care.

YouCan we get the gutters sorted?

VaileYour car is due for its annual service this month. Shall I book it in?

YouCan you find someone to cut back the gum over the deck?

Hand Vaile the backlog you have not got time for, from managing tradespeople to booking hard-to-get appointments. Keep the people you already use, or take ours, vetted and local.

Before it books anything, Vaile checks whether you are already covered. A warranty still running, cover buried in a policy, protection on the card you paid with.

Everything is paid through Vaile: one itemised bill, charged to your saved card when the job is done. Nothing to settle at the door.

Special dates & events

The dates that matter,
never forgotten.

Birthdays, anniversaries, the dates it stings to forget. A week before your mum’s birthday Vaile asks if you want to send tulips again, like last year. Say yes and they arrive.

A bunch of pink tulips, just delivered

In good time

A quiet nudge well before the day, never the morning of. Time enough to do it properly.

Handled, in your name

Flowers, a gift, a table booked. Vaile arranges it and stays out of sight.

Set it once

Ask Vaile to look after a date every year and it will, quietly, until you say otherwise.

Automatic insights

Catch the things that
used to get missed.

Vaile reads everything it receives and watches for the moment two things conflict. On its own a document is just filing, but connected to the others it can reveal insights that often get missed.

Offset accountHolds $80,000

Loan statementInterest on $1,050,000

Insight

Your offset account might not be reducing your mortgage interest.

The interest charged assumes you have had a nil balance in your offset account.

Hand it overOpen

You askedFix the leak in the ensuite

Building contractDefects warranty to March 2028

Insight

That leak may sit inside your builder’s warranty.

The contract covers defects until March 2028.

Hand it overOpen

Kindergarten statementSubsidy applied fortnightly

Important datesLouis turns 4 in March

Insight

Louis’s 4-year immunisations fall due in March.

Child Care Subsidy stops 63 days after they are overdue, and restarting it means a new claim.

Hand it overOpen

Your coverMajor dental, 12 month wait

Your dentistCrown booked 20 February

Insight

Your crown is booked twelve days before the wait ends.

You joined on 4 March. The wait cannot be waived, but the appointment can move.

Hand it overOpen

Car insuranceGaraged at Buderim

Rates noticeYour address, Maroochydore

Insight

Your car is insured at an address you have left.

Insurers rate the policy on where the car is kept overnight.

Hand it overOpen

Her passportExpires 14 January

Your flight homeTokyo, lands 21 January

Insight

Matilda's passport will expire when you are in Japan.

A child’s passport requires a printed application, a suitable referee and a witness at signing.

Hand it overOpen

Every household has a few catches hidden in the small print. The more Vaile reads, the more it connects, and the more it uncovers.

Get Started

Ten minutes to set up.
Then it gets to work.

  1. 2 min

    Your inbox

    Connected once and read-only. Years of bills, policies and renewals arrive in minutes.

  2. instant

    Forward anything

    You get your own Vaile address. Send something on and it lands in the vault.

  3. instant

    Photograph it

    The post, a letter, a receipt. Snap it from the app and it is read the same way.

Your vault

Everything read, extracted and structured into one encrypted record. All of Vaile’s features run inside your vault and it gains intelligence as you add more documents to it.

  1. Most of it just happens

    Tracked, chased, filed and flagged, usually before you would have noticed there was anything to do.

  2. 60 mins per month included

    The rest goes to a person

    Calls, appointments, bespoke admin and concierge.

    Most of an assistant's hour goes on getting up to speed. Vaile has done that already, so a task takes 5 or 10 minutes rather than an hour. You get the assistant without employing one.

    See what gets handed over

Life made easier

Home

Trades, renewals, warranties and the compliance dates nobody diarises. Vaile can handle it all.

Repairs and warranties

Vaile knows the model, its age and whether it is still under warranty. The repair completed or a like-for-like replacement installed.

Quotes and bookings

Straight to a vetted trade who receives all the details needed to get your job done efficiently. Quoted, approved, booked and completed.

Annual policy review

Rates, strata, insurance. Policies and contracts read against last year, changes summarised, ready for you to review quickly.

Safety compliance

Smoke alarms, safety switches, termite inspections. Booked, inspected and the certificate filed.

Money

Statements, fees, super letters and the charges nobody checks. All read, queried and filed.

Change monitoring

Every statement read as it arrives and set against last year, with changes summarised for review. When something looks wrong it is chased to an answer.

Refunds and charges

A duplicate charge, a fee never waived, a cancellation that kept billing. Found in your statements and chased down.

Tax time, streamlined

Receipts, statements and invoices structured through the year. Your accountant starts from the full picture, not a folder of photographs.

Specialist referrals

Vaile does not advise on your money or compare products. It refers you to one name, picked for standing and service, who starts from your structured record.

Pets

Vaccinations, registration, insurance, boarding. Vaile helps you manage your pets' affairs as efficiently as the rest of the family.

When you're away

Pet accommodation never left to the last minute. Remembered and booked with the trip.

Insurance claims

Pet cover often has allowances that reset annually whether you use them or not. Vaile reads the invoice and lodges the claim.

Ongoing healthcare

The vaccinations, treatments and check-ups that get overlooked, all booked, logged and re-diarised.

Registration

Council registration renews annually and the first reminder you will receive is the fine in the post. Renewed on time, with the microchip kept current.

Kids

Holidays, music, sport and whatever comes home in the school bag. Vaile lets you be the parent, not their PA.

Appointments

Paediatric waitlists run months and the early slots go first. Referral lodged, a place on the list, and the appointment that misses least school.

Holiday care and exams

Holiday care and music exam entries close months before anyone is thinking about them. The form filled and paid on the morning it opens.

Sport registration

Sport rego, the fees and a uniform in the size they are now. Done the week the club asks.

Start of term

Booklists, name labels and the shoe fitting. Ordered and booked ahead of the rush.

Parents

Remove stressful admin from their lives by adding them to your Vaile membership. They get their own private vault, retain full access control and can future-proof their affairs.

Renewals

Rates, insurance, registrations and memberships. Flagged before the date and renewed, with the call made when a form is not enough.

Forms and providers

A form to fill in, a letter that needs answering, a bill that looks wrong. They message Vaile and it is taken up with whoever sent it, without waiting for your next visit.

Travel preparation

Passports and visas checked against the dates, transfers booked and reminders to fill prescriptions before they go.

Document filing

Every policy, statement and certificate in one place and organised.

  • We never hold your assets
  • Private to you
  • Opened only by you
  • Yours to take whole
  • Designed to endure
How we secure your vault

Foundation membership

Early access opens soon.

$60 per month for your household, or $600 pa with two months free.

60 minutes of executive assistant time is included every month.

  • Fixed price for life
  • Shape the features that get built first
  • Exclusive benefits
Reserve your place